Digital Workplace Engineer – Modern Device Management

Selangor, Malaysia
Reference No: WD-0007256

What's the role?

We are looking for a Digital Workplace Engineer, with passion for Modern Device Management in a global environment with over 35’000 Windows endpoints, and a growing fleet of mobile and macOS devices. We expect positive disruption and automation that supports our ongoing journey from on-premises device management to cloud-based Device Management. As part of our Digital Workplace Platforms Team, you will be delivering a user-friendly, stable, secure and performant Digital Workplace for 30k+ users, leveraging technologies like Microsoft Endpoint Manager, Windows Autopilot or Jamf. You will actively drive the move to full cloud-managed devices with zero-touch provisioning. You will also have a unique opportunity to support and form a hybrid Windows/macOS environment, while deepening your knowledge of both. Together, with a global and multicultural team of experienced engineers you will shape the future digital workplace at HILTI and have a great opportunity to further grow your career in IT infrastructure.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 55 different nationalities committed to global teamwork.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

Your primary focus will be taking the ownership of Windows device management in the cloud and help us to grow and improve the global fleet of fully cloud managed Windows Devices. With still 20k+ devices managed in the legacy environment, you will actively drive our move to the cloud management by leveraging and rolling out technologies like Windows Autopilot, Co-Management and Microsoft Endpoint Manager. You will be working closely with our vendors, user group representatives, and Regional IT managers – from requirements gathering, design, engineering, rollout to 3rd level support. Additionally, you will have the opportunity to further expand your knowledge and to support us in creating a user-friendly and cutting-edge solution for our growing macOS fleet utilizing Jamf device management.

In your role you will be working along-side other engineers and solution architects on different layers of the infrastructure. Therefore, commitment to collaborative problem solving and creating quality solutions is essential for good delivery with outstanding and sustainable results.

Our Workplace solutions create positive impacts on how more than 30’000 people with more than 60’000 devices all around the world are working daily

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

Why should you apply?

Become a valuable member of our highly professional and international team of IT experts and tackle the challenges of a global multinational company using the latest technologies. You will have the freedom to act in the responsible area and will have career prospects in a dynamic environment with excellent opportunities to develop yourself to higher levels and wider range of knowledge. We have a clearly defined career development track for every individual employee and an excellent team who are duly rewarded by performance.

What you need is:

  • Minimum a Bachelor’s degree in computer science, Information Systems / Technology or related fields or equivalent educational qualification with profound working experience
  • At least 3 years of experience in Windows device management in either cloud or on-premise environments
  • A great passion and experience for at least two of the following areas: Cloud-based Device Management (MS Endpoint Manager, WorkspaceOne, etc.), Windows Autopilot, macOS, Jamf
  • A good understanding on security best-practices and processes
  • Ability to lead global major rollouts in the Windows Desktop and macOS area (e.g. Windows Autopilot) and strong ownership
  • Fluent in English and proven expertise in technical writing, vendor/stakeholder management, and professionalism while working under pressure
  • Intermediate knowledge in related IT infrastructure field (network, identity management, software packaging)
  • Certifications like Microsoft Modern Desktop Administrator Associate, MCSA or Jamf 100/200/300/400 are a plus
  • Passion for innovation, critical analysis, learning and reporting
  • Great customer service/interpersonal skills
  • Excellent troubleshooting skills

Interested for the role?

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to a telephone interview.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

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Looking forward to hearing from you!

“I love the fact that my job isn’t just technical. It involves planning and dealing with people too. The culture is brilliant. It’s challenging, yes, but it’s friendly and welcoming too. It’s all about teamwork, and your ideas are really taken on board.”

- Andreas, Head of Corporate Research and Technology

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